The following Covid protocols are currently being followed by Shannon Berrow Registered Massage Therapy:

Patients are required to complete a pre-screening survey prior to their appointment (sent via email 24 hours prior).

Cancelling in event of symptoms:

• Symptoms of COVID-19 are similar to other respiratory illnesses and seasonal allergies.  An appointment must be cancelled if either the patient or the therapist presents with even mild symptoms that may be signs, including:

  • Fever

  • Cough

  • Chills

  • Shortness of breath

  • Sore throat or pain with swallowing

  • Stuffy or runny nose

  • Loss of sense of smell

  • Headache (outside of normally experienced headaches or migraines)

  • Muscle aches 

  • Fatigue

  • Loss of appetite

• Symptoms may range from mild to severe. Patients are required to cancel appointments if they experience any of the above symptoms on the day of their appointment

• Late cancellations policy is relaxed to allow for day-prior and day-of cancellations, in event that patient is presenting with any symptoms as above

Arrive no more than 5 minutes prior to your appointment time, to minimize patient cross-over

Wear a mask inside the clinic at all times (as of March 2022, still recommended in health-care settings)

Please sanitize hands outside clinic or upon entry into clinic

Treatment room door handles, face cradles, stools and oil bottles are cleaned and disinfected between each appointment

Shannon will stay home and cancel appointments if experiencing any potential symptoms of COVID-19.